Gameday Video/Audio

[joecooll6]

So I bought the package from Stretch Internet and I am immediately regretting it. First, the archives dont work on my computer at home, they only work at work. Secondly, I clicked on the archived audio of the USD game and it started with "the following program is joined already in progress" and it started me off midway through the 4th quarter. Third, the video archives have not been posted yet for any of the 3 games video was available for. This goes all the way back to the September 2nd volleyball game.

I emailed them and they emailed me back right away but only gave me generic solutions, leading me to their FAQ section and tutorials. When those didnt work they havent responded. Also, they have no phone number to call them.

Dump Stretch Internet. I bought it cause I knew I wouldnt be able to watch many games live, and they have been absolutely terrible with the archives, as well as support. I'm missing a great season over here.

[Trapped in California]

Re: Gameday Video/Audio

The archives take a couple weeks to be posted. BTW - the video quality previously was severely degraded on the archives. FWIIW.

[joecooll6]

Re: Gameday Video/Audio

My questions is why does it take 2 weeks? And also, beyond that, they are not helping me with technical problems beyond generic solutions, and they have no phone number to call, which I think is a huge red flag. And the freakin audio of the USD game starts in the 4th quarter! I still havent seen a minute of this season beyond clips of the Iowa game on highlight shows.

Is there any other way to watch the USD game? Does anyone know?

[Trapped in California]

Re: Gameday Video/Audio

Joe - I understand your frustration with the online experience. With all the problems Stretch has, they are a vast improvement over CSTV.

Can't speak for them, but I expect that they are rendering hundreds of games per week in the archives. Schools get what they pay for with the service,

Comparison of radio costs here courtesy of stretch

[joecooll6]

Re: Gameday Video/Audio

I understand the "get what you pay for" thing, but at some point the savings arent worth it. I can also understand taking awhile to archive, but I think that starting a broadcast "already in progress" is completely unacceptable. They started at about the 2 minute mark in the 4th quarter for the last game. Why bother? What causes that to happen anyway? Does anybody know?

[Trapped in California]

Re: Gameday Video/Audio

Agree the "already in progress" thing is bogus. Hope they resolve that. That is not what UNI or you are paying for.

[joecooll6]

Re: Gameday Video/Audio

According to the email I got today, which resolved my technical issue, its the responsibility of UNI to do the video archives.

They also said that the "already in progress" thing happens sometimes when the recording equipment isnt started on time. An OK answer, I guess, but this happened last year I remember in basketball too, so this technical problem happens too often. Still not really happy with that.

Overall I do feel a bit better about it now though.

[UNIMIS2001]

Re: Gameday Video/Audio

I used Stretch this past weekend for the first time because KCWI didn't show the game in Des Moines and I thought the quality was pretty good and I didn't have any audio issues. I hooked my laptop via HDMI to my TV and watched the game just fine.

I have a question, will all of the basketball home games be streamed online?