Cfu

[Newsbreaker]

Re: Cfu

Agreed. Mediacom in this case had the more reliable signal delivery. CFU chose the over the air delivery instead of hard wired. It bit them in the behind in this case.

I wonder how many other channels they have setup this way? I would imagine a cost saving decision - until they start losing customers because of outages. Now maybe customers are willing to pay x amount in increased fees for something more reliable?

Most likely it's KGAN, KCRG and the CW station.

[JayJ79]

Re: Cfu

The bigger question, what will CFU do about this now (reimbursement possibly?)

Let's see, KGAN is one of 28 channels in their basic package, which costs $14/month. So the cost of KGAN for the whole month would be $14/28, or $0.50.
CFU went without KGAN for less than half a day, which would be 1/60th of a month.

So $0.50/60 = $0.0083, or just under a penny.

[panther84]

Re: Cfu

CFU did send an apology letter for the UNI/MSU game. Even though I was at the game I would have liked them to offer a rebate of some kind for something that major. $5 would have been just fine - it's the thought!

For those of you wishing you had Mediacom instead of CFU cable. All I can say is watch out what you wish for!

At least CFU sent out a letter of apology. You will never get that from Mediacom. As a matter of fact, if you do have an issue, good luck with getting anyone from Mediacom support to even answer the phone. Yes I was able to watch the game, but they have many problems providing stable internet and cable at other times.......and they don't care.

God I wish I could get CFU cable/internet!

[PantherChic]

Re: Cfu

Oh, I would never switch from CFU. They are too good in most areas to switch. It's the bad luck of these outages during big games that is frustrating.

[rynoccm]

Re: Cfu

I would definitely take CFU over Mediacom. I have DirecTV now, but would still have CFU if I could here in Waterloo. The storm took out DirecTV's signal at two different houses I was at for the championship game. It came back on with about 8 minutes left in the 2nd half.


I could not get the video to work on cbssports.com either unless I did the HQ feed. It worked fine then.

[Big_Al]

Re: Cfu

Wow. All you people wanting a refund need to get over yourselves.

CFU did nothing wrong and their equipment wasn't the problem. If anything, blame crummy Sinclair broadcasting and the total cheapskate way they operate KGAN. I'm inclined to believe their complete and utter failure to invest in KGAN's equipment, operations or news operations paid a part in why their broadcast went down during the storm. One of their location trucks is easily 20+ years old with the rockers completely rusted out and I see it around CR/IC all the time. Those guys are really invested in putting out a quality product and projecting a good image to their market.

[ban basketball]

Re: Cfu

As an FYI, it affected the Dubuque area also. Pretty sure that CFU doesn't provide for Dubuque.

[CyCarp]

Re: Cfu

I was OK the Direct tv in Dubuque. There was quite a bit of talk about the game, but I haven't heard about TV problems. Doesn't mean it didnt happen though.

[Newsbreaker]

Re: Cfu

As an FYI, it affected the Dubuque area also. Pretty sure that CFU doesn't provide for Dubuque.

Again, a locale far enough away from CR that fiber lines probably aren't feasible.

[ProwlingPanther]

Re: Cfu

For those of you wishing you had Mediacom instead of CFU cable. All I can say is watch out what you wish for!

At least CFU sent out a letter of apology. You will never get that from Mediacom. As a matter of fact, if you do have an issue, good luck with getting anyone from Mediacom support to even answer the phone. Yes I was able to watch the game, but they have many problems providing stable internet and cable at other times.......and they don't care.

God I wish I could get CFU cable/internet!

Mediacom handed out thousands of pizzas and free movie coupons to local Mediacom customers a couple of years ago when the whole sinclair thing was happening.

Their customer service has always been great for me. The one time I had an issue, I was compensated and taken care of.

These seem to be blind accusations you are making.

Anyway, I live in CF, I have mediacom and I was able to watch the ENTIRE game!!

[UNI83]

Re: Cfu

Mediacom handed out thousands of pizzas and free movie coupons to local Mediacom customers a couple of years ago when the whole sinclair thing was happening.

Their customer service has always been great for me. The one time I had an issue, I was compensated and taken care of.

These seem to be blind accusations you are making.

Anyway, I live in CF, I have mediacom and I was able to watch the ENTIRE game!!

The accusations aren't "blind" against mediacom. I grew up with, and my parents still have, Mediacom and it is terrible on many different levels.


This is the first issue with CFU I can remember since I got to CF. Granted I was at the MSU game, so I don't know what happened there

[wloopanther]

Re: Cfu

The accusations aren't "blind" against mediacom. I grew up with, and my parents still have, Mediacom and it is terrible on many different levels.


This is the first issue with CFU I can remember since I got to CF. Granted I was at the MSU game, so I don't know what happened there

I am going to actually agree with you if you can believe that.

This is the first real problem we have had with CFU as well.

[JCPanthers]

Re: Cfu

anyone else lose Mediacom's HD channels tonight?

[JCPanthers]

Re: Cfu

Actually...I've lost more than just HD channels.

[panther84]

Re: Cfu

These seem to be blind accusations you are making.

I'm definitely not making blind accusations. I have many co-workers/friends that would agree with my accusations.

Also, I know you can't believe everything you read on the Internet.....but there seems to be a lot of people I don't know that also agree with me.

Check these out:

http://www.rateitall.com/i-908707-mediacom-cable-tv.aspx

http://www.epinions.com/webs-Web_Services-All-Merchants-Mediacom

I'm glad you had good service, but apparantly there are many that don't.