Ticket office Mess

[run&blade]

I reserved tickets for this weeks game last week but they wouldn't take my credit card info until UNI won last Saturday. So now I am trying to call in to give them my information and their phone system is on total meltdown. They forced everybody to call them this week even though I called in and reserved tickets last week.

Somehow I know I am going to get screwed out of my tickets.

BTW the movie The Best of Times with Robin Williams is the best way to describe the GW catch. I told my brother on the phone that was exactly what it looked like. If you saw the movie you saw the catch.

[Newsbreaker]

Re: Ticket office Mess

UNITix is a disaster. From what I understand, they aren't selling to the general public (ie, those who haven't reserved seats already) until WEDNESDAY, because it will take that long to decide what they've got.

Someday this first class institution will decide to act like it in the ticket office.

[Twin Cities Panther]

Re: Ticket office Mess

I reserved tickets for this weeks game last week but they wouldn't take my credit card info until UNI won last Saturday. So now I am trying to call in to give them my information and their phone system is on total meltdown. They forced everybody to call them this week even though I called in and reserved tickets last week.

Somehow I know I am going to get screwed out of my tickets.

BTW the movie The Best of Times with Robin Williams is the best way to describe the GW catch. I told my brother on the phone that was exactly what it looked like. If you saw the movie you saw the catch.

Did you have tickets to the New Hampshire game? If not, you may have too many people who ordered all 3 games ahead of you.

[Twin Cities Panther]

Re: Ticket office Mess

UNITix is a disaster. From what I understand, they aren't selling to the general public (ie, those who haven't reserved seats already) until WEDNESDAY, because it will take that long to decide what they've got.

Someday this first class institution will decide to act like it in the ticket office.

I would tend to disagree....everyone I know who ordered their tickets early, received them without a hitch. Everything was very streamlined for Sat pick up. If you didn't buy all 3 games, there just aren't going to be many left for Sat which means they have a lot of work to do b4 even thinking about that.

[run&blade]

Re: Ticket office Mess

Did you have tickets to the New Hampshire game? If not, you may have too many people who ordered all 3 games ahead of you.

When I called them last week, they told me the section and seat numbers I would have. I just wish they would have taken the Credit Card info and ended it right there.

My thought is their computer system can't automatically take the charges off my card if they lost. To avoid a ton of work if they lost they must have decided to wait.

It doesn't make sense to have a system that forces people who already have seats reserved to call in again with information that could have been taken in the first place.

[JD720]

Re: Ticket office Mess

I called in last week, reserved tickets for this weeks game, and gave them my credit card info. I specifically asked if I needed to call back this week to confirm and they said no.

[UNI05Alum]

Re: Ticket office Mess

I would tend to disagree....everyone I know who ordered their tickets early, received them without a hitch. Everything was very streamlined for Sat pick up. If you didn't buy all 3 games, there just aren't going to be many left for Sat which means they have a lot of work to do b4 even thinking about that.

I talked to several people who got the wrong tickets, weren't in the 'system' and had a host of other 'issues' when picking up tickets. YMMV...(your mileage may vary)

[UNI05Alum]

Re: Ticket office Mess

I called in last week, reserved tickets for this weeks game, and gave them my credit card info. I specifically asked if I needed to call back this week to confirm and they said no.

That is the way it SHOULD be. The other guy that was told to call back with his CC info got a lazy employee. They CAN take CC #'s and not charge them immediately; the employee just didn't want to fill out that little sheet with all his info...

[JD720]

Re: Ticket office Mess

That is the way it SHOULD be. The other guy that was told to call back with his CC info got a lazy employee. They CAN take CC #'s and not charge them immediately; the employee just didn't want to fill out that little sheet with all his info...

I actually just looked at my CC statement and I was charged for the tickets last week. It's not a big deal as it will be paid on the same statement either way, but I thought that was odd.

The person who took my call first said she couldn't take an order for that game yet. When I asked when they would go on sale, she had to check with someone, who apparantly told her she could process the order.

[run&blade]

Re: Ticket office Mess

Season ticket holders should have had a form in their hands weeks ago that needed to be returned by NOv 16. Everything else should have been available online last week for every game left. I don't see how ticket processing systems should be that expensive when every pro, college, and public stadium in the universe has one.

[UNI05Alum]

Re: Ticket office Mess

I actually just looked at my CC statement and I was charged for the tickets last week. It's not a big deal as it will be paid on the same statement either way, but I thought that was odd.

The person who took my call first said she couldn't take an order for that game yet. When I asked when they would go on sale, she had to check with someone, who apparantly told her she could process the order.

I'd call in and double check that the charges were for a ticket to the Delaware game and not the UNH game... UNITix...

[PantherInsider]

Re: Ticket office Mess

Does anyone know what the lines are like at GBPAC?

[Barnstormer]

Re: Ticket office Mess

Does anyone know what the lines are like at GBPAC?

My dad was there at about 9:30 and said it was only 8 or 10 people.

He filled out the form 4 premium tix. (if available) and they told him to come back at the end of the week to pick them up.

[run&blade]

Re: Ticket office Mess

UPDATE: I finally made it into the phone queue and am currently on hold. All I want to do is give them the credit card info for the tickets I reserved last week(they gave me the seat numbers last week). I sure hope they can do that. Of course if everything is written on paper then I am about to get hosed big time.

[Twin Cities Panther]

Re: Ticket office Mess

UPDATE: I finally made it into the phone queue and am currently on hold. All I want to do is give them the credit card info for the tickets I reserved last week(they gave me the seat numbers last week). I sure hope they can do that. Of course if everything is written on paper then I am about to get hosed big time.

Let me guess; you never step on cracks in the sidewalk, do you?