Ticket office Mess

[PantherInsider]

Re: Ticket office Mess

2317 I appreciate you standing up for the ticket group. Someone has to as they are well-intentioned.

That said, something is just plain amiss. This system has been in place for 2 years and they still operate like amateurs. There are just too many horror stories, lost orders, "right hand doesn't know what the left is doing" and so on.

By the 2nd round this should be EASY.

W student tickets
X season tickets
Y tickets purchased for all home playoff games
Z Remaining tickets left for this weekend.

Something has to change in this group.

I just put in my request at the GBPAC for 5 tickets. They didn't figure at this early time there would be a problem with my request but it isn't 100% certain. They'll call if I don't have tickets.

By Thursday tickets should be ready for pickup. Could be earlier--was told to keep an eye on the AD website.

It just shouldn't be that hard at this point.

[Barnstormer]

Re: Ticket office Mess

I can only assume they had no idea there would have been that big of a demand for tickets.. especially the 1st round. (We had what... 7700 two years ago?)

It will suck this week, and it will also suck next week too (if we win.) No amount of complaining now will fix anything in the near term.

Now.. having said that.. they better have meetings already scheduled in the upcomming weeks to start to figure out how to fix this going forward.

If they suck next year... then we burn the whole place down!!

-barn

[UNIPNTHR]

Re: Ticket office Mess

I reserved my ticket two weeks ago! They just won't let me pick the damn thing up!

I might try GBPAC after class today...

I had mine reserved for all three rounds, stopped by GBPAC between classes and was in and out w/ tix in hand.

[Trapped in California]

Re: Ticket office Mess

Is there anyone that would be willing to pick up 6 best available tickets (2 adults 4 kids if that matters in the playoffs). I am worried that I will be flying in from CA without seats (or standing room for that matter).

Can't get through to the ^%(&^^ ticket line.

I would be willing to compensate for the effort.

[Twin Cities Panther]

Re: Ticket office Mess

I had mine reserved for all three rounds, stopped by GBPAC between classes and was in and out w/ tix in hand.

What section?

[PantherInsider]

Re: Ticket office Mess

Is there anyone that would be willing to pick up 6 best available tickets (2 adults 4 kids if that matters in the playoffs). I am worried that I will be flying in from CA without seats (or standing room for that matter).

Can't get through to the ^%(&^^ ticket line.

I would be willing to compensate for the effort.

Keep trying. Otherwise, if you are at the Dome 1-2 hours before the game you should be able to buy 6 seats. People will be selling them outside the Dome, guaranteed.

[Purple For Life]

Re: Ticket office Mess

What section?

I'm guessing student GA.

[j0nnyhb]

Re: Ticket office Mess

Is there anyone that would be willing to pick up 6 best available tickets (2 adults 4 kids if that matters in the playoffs). I am worried that I will be flying in from CA without seats (or standing room for that matter).

Can't get through to the ^%(&^^ ticket line.

I would be willing to compensate for the effort.

I'm stuck trying to call them as well ... no luck yet. Am I screwed until Wednesday? I didn't pre-order or any of that, just trying to get 2 tics for this game (taking my little boy).

[UNIPNTHR]

Re: Ticket office Mess

What section?

A student GA and two adult GA's.

[run&blade]

Re: Ticket office Mess

I called them again, got through in about 10 tries.

Lady took my credit card info and said she would try and match it up with my order, which she said should be in a stack in the order taken.
She said they are processing them in the order they were taken. I told her I ordered mine on 11/21 and asked if they were that far along yet, she said no.
She couldn't confirm they had my order. She said if they had gotten to my order they would have called me for the C.C. info. I wonder what happens if you were not home? They just throw your order away?
It is incredible to me they set up a system where they have to take orders on paper and then call people back to get their C.C. info at a later date.

I guess I either have tickets or I don't and nobody anywhere can tell me if I do or don't. Great computer system or should I say lack of computer system. Why not set up the 3 possible games in your computer system and sell them on the computer, it the games are not played then just delete them.

[Trapped in California]

Re: Ticket office Mess

Just got through to the elevator music.

Only took 74 calls (counted)

[Deke3]

Re: Ticket office Mess

Sorry guys...I haven't had one lick of trouble from the ticket office. Have always got my tickets and picked them up when I wanted to. Do others having problems belong to the Scholarship Club?

[unigriff]

Re: Ticket office Mess

the marketing email that PFL put up mentioned they were giving the students MORE seats for round 2...so i donno what that means...

[LeodCat]

Re: Ticket office Mess

I am a scholarship club member, but that does not help any when trying to get through on the phone. I don't have football season tickets, because I am not able to make a lot of them, so I buy them individually. I reserved some tickets early, but I wanted to add a few (15) and could not get through over the phone. One thing I do enjoy about this is that our Panthers are in demand! Go Panthers! Maybe the UNI fans will get theirs at the ticket office, that is what I did, rather than redial another 100 times, and the UD fans will have to watch from home...

[Purple For Life]

Re: Ticket office Mess

Well.

I went to GBPAC this afternoon. Despite the fact that I reserved tickets for all three rounds (just in case) two weeks ago tomorrow, THEY HAVE NOT PROCESSED MY ORDER FOR THIS WEEK'S TICKET. :

What in the blue blazing *expletive*???? This is borderline ridiculous. They should have had people working on processing orders all day yesterday--you can't tell me they didn't see this coming.