UNI Sticking it to their own fans

[RC Panther]

last night I ordered 5 playoff tickets for this Saturday’s game versus Monmouth. The cost was $20 per ticket plus $4 fee each plus $5 processing fee for a total of $125. I will print them at home to avoid the $10 Will Call fee, otherwise it would have been $135 total.

Here is where it gets weird. I contacted Jessica Kavanaugh, who is in charge of football playoff ticket sales for Monmouth. She informed me their fans are charged a FLAT $20 per ticket - no extra charge for not being there in person to purchase AND no $5 processing fee......and you can pick them up at the Cedar Falls Will Call for FREE.

Why is UNI charging it’s loyal fans more than the opposing teams fans? Does this seem wrong?

[GonzoCat]

Not really. UNI fans can also buy them for $20 in person at the ticket office I believe. The $4 per and $5 fee are for buying online. I'm not sure how much of that UNI gets, but I'm sure there is some third party involved getting a cut. You cannot buy any ticket for any kind of event online and not get hit with extra fees, usually a lot more than what is being charged here. Monmouth fans also have to spend a few hundred to a thousand or more to travel to the game, so being the home team is a bargain for fans. I do think the $10 will call is new, haven't seen that before.

[BCPanther]

They're (rightly) discouraging will-call as its outdated and labor intensive.

As far as the fees, UNI sends Monmouth's allotment to them and they just charge face and that is totally their call as they can't distribute them online. The fees are for whatever online distributor is facilitating the purchase (TicketsWest?). UNI doesn't get a dime of that. Do you expect the distributor to provide this service for free out of the goodness of their hearts?

Gonzo is right and, lord knows, Gonzo and I rarely see eye to eye. I'll take paying an extra $4 rather than having to spend several thousand to get here from New Jersey on 6 days notice.

[7YrsOfCollegeDownTheDrain]

i walked into the ticked office to buy my 4 seats that i sit in all year...20 each bucks...no fees.

[clenz]

They're (rightly) discouraging will-call as its outdated and labor intensive.

As far as the fees, UNI sends Monmouth's allotment to them and they just charge face and that is totally their call as they can't distribute them online. The fees are for whatever online distributor is facilitating the purchase (TicketsWest?). UNI doesn't get a dime of that. Do you expect the distributor to provide this service for free out of the goodness of their hearts?

Gonzo is right and, lord knows, Gonzo and I rarely see eye to eye. I'll take paying an extra $4 rather than having to spend several thousand to get here from New Jersey on 6 days notice.

This here.

It's not secret I worked for the ticket office for a few years. UNI sees zero of any fees charged outside of charging for a will call fee - which is standard.

In the last month I've purchased tickets to see Ed Sheeran at Arrowhead Stadium next year and the Impractical Jokers in Des Moines at WFA in May. Ed Sheeran tickets has no option for will call and WFA was like $8 for will call. Companies/venues hate will call.

Go back to when I was working and people *****ed non-stop about the print at home fee. Now the fees are reverse and people still complain.

[BCPanther]

After paying $72 in fees for 4 Hamilton tickets last week, I'm never complaining about UNI fees again...

[vbfan19]

$135 might get you ONE ticket to any of the FBS postseason games (bowl, conference championship, etc.), and you're getting 5

[vbfan19]

After paying $72 in fees for 4 Hamilton tickets last week, I'm never complaining about UNI fees again...

did you pay that with 7 Hamiltons and a Jefferson?

[clenz]

After paying $72 in fees for 4 Hamilton tickets last week, I'm never complaining about UNI fees again...

I think Ed Sheeran run me $70-75 in fees. Impractical Jokers was $20 in fees for 1 ticket printed at home. Will call was an extra 8. Every extra ticket I would've gotten was another 5 or 6 extra in fees.

[ronfitch]

After paying $72 in fees for 4 Hamilton tickets last week, I'm never complaining about UNI fees again...

did you pay that with 7 Hamiltons and a Jefferson?

Oh, it Burr ........ ns.

[BCPanther]

Well done, guys, well done!

[panther-state]

This thread is turning out rather nicely

[northwest iowa panther]

After paying $72 in fees for 4 Hamilton tickets last week, I'm never complaining about UNI fees again...

Not to mention the 1.5 hours waiting online for your number to come up.

[run&blade]

Just buy them at door with cash. It’s going to be over half empty.

[sivert]

Just be happy as you look around the Dome that everyone paid that fee. $$ for the Athl. Dept.